How do I activate guest registrations?

Not every guest needs their own booking, but you’d still like to manage them through visitor management? With guest registration, you can register and log visits without creating a separate booking.

This guide shows you step by step how to enable guest registration.

To use guest registration, you need to do the following in the admin area:

• enable the guest feature for your organisation in the system settings
• enable guest registration for individual locations
• allow users to register guests

The guest invitation email

Once guests have been registered, desk.ly sends them an automated email invitation. You can make this email optional by ticking the relevant box in the system settings.

If the email is optional, users decide for themselves whether to send the system email and in which language (English, German, French, Spanish or Italian). Alternatively, they can send their guests their own personal email.

Do you have any further questions?

Our support team is available to assist you via email at support@desk.ly, as well as by our live chat and/or phone at +49 541 9625 9040, from Monday to Friday from 9am to 4pm. You can also contact our support team through the Help Center by clicking on the "Contact Support" button located at the top right corner. We are always glad to help!