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How do I manage guests using the Visitor Management?

Manage guests centrally and reliably keep track of their visits

Visitor Management complements guest bookings with a central dashboard, so you always know who's in the building.

  • You get an overview of visits.
  • You can narrow down the overview using filters or search.
  •  Attendances are logged precisely and with minimal effort.
  • And you notify hosts with a single click.

Bildschirmfoto 2026-09-21 um 12.30.48To use Visitor Management, your admin needs to have enabled guest bookings and given you, as a user, access to Visitor Management.

How to use Visitor Management – step by step

 

The visitor dashboard at a glance

Hilfecenter Besuchermanagement EN Dashbaord

  1. Search by guest, host or company name.

  2. Select the time period displayed.

  3. Sort results.

  4. Filter results.

  5. Assign individual guest numbers.

  6. Attendance is logged reliably.

  7. With a single click, you can carry out actions such as checking guests in, notifying hosts by email, or checking guests out.

    💡 Good to know: Guests can only be checked in on the day of their booking.

  8. Export guest bookings as a CSV file.

Notifying hosts

In Visitor Management, you can easily let hosts know that their guest has arrived. Clicking "Notify" triggers an automated email to the person who created the guest booking. Here's an example:

Hilfecenter Benachrichtigung Gast ist da Email EN

Exporting visitor data

Clicking "Export CSV" at the top right of the Visitor Management page gives you a downloadable list of all guest bookings. This list is automatically sent to you by email. This can take a few minutes.

8_deskly_Icon_orange-1The download link in the email is valid for 24 hours. Once it expires, you'll need to have a new link sent to you.

The list contains all data on your guests, including host, resources, arrival and departure:

Hilfecenter Besuchermanagement Downloadliste Screen