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How do I use the waiting list for desks or zones?

If all desks – or your preferred one – are booked, you can join the waiting list and move up when a spot becomes available.

You want to book a desk for a specific day, but everything’s already reserved? Or maybe someone else has booked your favourite spot? The waiting list feature for desks and zones can help.

Move up with the waitlist

You can join a waiting list for a specific desk or any available one that’s already booked. If the person who booked it cancels, those on the waiting list will move up.

Once you reach the top of the waiting list, the desk will be automatically booked for you. You’ll receive a confirmation by email – no further action needed.

Glühbirne 78To use the waiting list feature, your admin must activate it first.

Read our step by step guides on how to use waiting lists:

How to use the waiting list for a specific desk

You’re on the booking page and have selected a date – but unfortunately, your preferred desk is already taken.

  1. Click on the desired desk or zone in the floor plan to open the booking window.

  2. You see a notification that the desk has already been booked. Click the list icon next to the notification to join the waiting list.
    Help Center Screens join waiting list EN

  3. You'll see a notification confirming that you've joined the waiting list and what your position in the queue is.

  4. Click on the waiting list button in the right-hand sidebar to view or remove your spot on the list.
    EN waiting list Seitenleiste

  5. If the existing booking is cancelled, the first person on the waiting list moves up. If that’s you, the desk will be automatically reserved, and you’ll receive a booking confirmation via email.

How to use the waiting list for any desk

If all desks are booked on your desired date, you’ll have a better chance of getting one if you're not set on a specific spot. Just join the waiting list for any available desk at that location.

If a booking is cancelled, the first person on the waiting list moves up. If that’s you, the desk will be automatically reserved, and you’ll receive a booking confirmation via email.

Do you have any further questions?

You can contact our support team at any time by email (support@desk.ly). From Monday to Friday between 9 a.m. and 4 p.m., we are also available via live chat and/or by phone at +49 541 9625 9040.

You also have the option of contacting our support here via the Help Centre. To do so, use the button "contact the support team here", which you can find in the top right-hand corner.