Besides the admin and regular users, desk.ly also has a manager role!
The Manager is a user role that falls under the Administrator and grants access to the following features in the admin area:
To appoint a Manager as an Administrator, check out this post for step-by-step instructions.
Do you have any further questions?
You can contact our support team at any time by email (support@desk.ly). From Monday to Friday between 9 a.m. and 5 p.m., we are also available via live chat and/or by phone at +49 541 9625 9040.
You also have the option of contacting our support here via the Help Centre. To do so, use the button "contact the support team here", which you can find in the top right-hand corner.